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Embedded Insights
Embedded Insights Library
18 Videos
What is Technology?
02:03
What is Hardware?
04:11
What is Software?
06:11
What is Services?
08:21
What is Technology Stack?
06:45
What is Technology Channel?
07:43
Summary of Technology Procurement Basics
02:56
Sustainability
14:17
Technology Procurement
16:12
Introduction to IT Service Management
01:58
The 5 stages of ITIL Service Lifecycle
06:19
ITIL Service Strategy
04:31
ITIL Service Design
05:00
ITIL Service Transition
05:28
ITIL Service Operation
05:20
ITIL Continuous Service Improvement (CSI)
04:41
Service Levels and Credits
06:26
IT Service Management - Recap
03:38